Troubleshooting
- Deactivated Accounts
- Can I download video from the Neighbors Feed?
- My verification code to sign in expired.
- I did not receive the email with my verification code to sign in.
- I did not receive an email to reset my password.
- I am unable to login.
- A user has an active NPSS account but when they try to login, it says their account is disabled. How can I re-enable their account?
- I tried to add a user but received an error message stating their email is already in use. How can I create an account for this user?