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  1. Neighbors Public Safety Service Help Center
  2. Using Neighbors Public Safety Service

Using Neighbors Public Safety Service

Navigating the Homepage

  • How Can I View Crime and Safety Incidents from My Community?

Connecting with Your Community

  • NPSS Posting Guide
  • How Do I Start Interacting with My Community Through Neighbors Public Safety Service?
  • I Want to Provide my Community with Safety Tips and Information
  • I Want to Send an Urgent Message to My Community
  • I Want to Update My Community About a Resolved Incident
  • I Want to Tell My Community About an Event

Asking for Assistance

  • How to Ask for Assistance Related to an Active Investigation

Troubleshooting

  • Can I download video from the Neighbors Feed?
  • My verification code to sign in expired.
  • I did not receive the email with my verification code to sign in.
  • I did not receive an email to reset my password.
  • I am unable to login.
  • A user has an active NPSS account but when they try to login, it says their account is disabled. How can I re-enable their account?
See all 7 articles

Settings

  • How do I change a my email address?
  • I would like to switch 2 Factor Authentication from email to text message.
  • How to Unsubscribe from an Assigned Area

Admin Tools

  • How to Create an Assigned Area
  • How do I change a user’s email address?
  • How do I delete a user?
  • How do I reinvite a user?
  • How Do I Invite My Agency Personnel to Join Neighbors Public Safety Service
  • As an Admin, What Additional Features do I Have?
See all 7 articles

Legal Inquiries

  • How Can I Serve Ring with Legal Process
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