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  1. Neighbors Public Safety Service Help Center
  2. Using Neighbors Public Safety Service

Using Neighbors Public Safety Service

Navigating the Homepage

  • How Can I View Crime and Safety Incidents from My Community?

Connecting with Your Community

  • Scheduling a Post
  • Cross-Posting
  • Agency Posting Templates
  • Posts: Disabling Push Notifications
  • Crime Posts
  • Resolved Posts
See all 12 articles

Asking for Assistance

  • How does a Ring device owner respond to a Request for Assistance post?
  • Request for Assistance - Privacy
  • Request for Assistance - Policy
  • Request for Assistance Posts - How to Ask for Assistance Related to an Active Investigation

Troubleshooting

  • I’m not receiving Neighbors Public Safety Service emails.
  • Your account does not exist or has been deactivated.
  • Can I download video from the Neighbors Feed?
  • My verification code to sign in expired.
  • I did not receive the email with my verification code to sign in.
  • Resetting my password.
See all 9 articles

Settings

  • How do I change a my email address?
  • I would like to switch 2 Factor Authentication from email to text message.
  • How to Unsubscribe from an Assigned Area
  • What is an Assigned Area?

Admin Tools

  • How do I reactivate an account?
  • How to Create an Assigned Area
  • How do I change a user’s email address?
  • How do I delete a user?
  • How do I reinvite a user?
  • How Do I Create and Manage Users in Neighbors Public Safety Service
See all 7 articles

Legal Inquiries

  • How Can I Serve Ring with Legal Process
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