Using Neighbors Public Safety Service

Navigating the Homepage

• How Can I View Crime and Safety Incidents from My Community?

Connecting with Your Community

• NPSS Posting Guide
• How Do I Start Interacting with My Community Through Neighbors Public Safety Service?
• I Want to Provide my Community with Safety Tips and Information
• I Want to Send an Urgent Message to My Community
• I Want to Update My Community About a Resolved Incident
• I Want to Tell My Community About an Event

Asking for Assistance

• Request for Assistance Posts - How to Ask for Assistance Related to an Active Investigation
• Request for Assistance - Privacy
• Request for Assistance - Policy

Troubleshooting

• Can I download video from the Neighbors Feed?
• My verification code to sign in expired.
• I did not receive the email with my verification code to sign in.
• I did not receive an email to reset my password.
• I am unable to login.
• A user has an active NPSS account but when they try to login, it says their account is disabled. How can I re-enable their account?

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Settings

• How do I change a my email address?
• I would like to switch 2 Factor Authentication from email to text message.
• How to Unsubscribe from an Assigned Area
• What is an Assigned Area?

Admin Tools

• How to Create an Assigned Area
• How do I change a user’s email address?
• How do I delete a user?
• How do I reinvite a user?
• How Do I Create and Manage Users in Neighbors Public Safety Service
• As an Admin, What Additional Features do I Have?

Legal Inquiries

• How Can I Serve Ring with Legal Process