Using Neighbors Public Safety Service

Navigating the Homepage

• How Can I View Crime and Safety Incidents from My Community?

Connecting with Your Community

• Scheduling a Post
• Cross-Posting
• Agency Posting Templates
• Posts: Disabling Push Notifications
• Crime Posts
• Resolved Posts

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Asking for Assistance

• How does a Ring device owner respond to a Request for Assistance post?
• Request for Assistance - Privacy
• Request for Assistance - Policy
• Request for Assistance Posts - How to Ask for Assistance Related to an Active Investigation

Troubleshooting

• I’m not receiving Neighbors Public Safety Service emails.
• Your account does not exist or has been deactivated.
• Can I download video from the Neighbors Feed?
• My verification code to sign in expired.
• I did not receive the email with my verification code to sign in.
• Resetting my password.

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Settings

• How do I change a my email address?
• I would like to switch 2 Factor Authentication from email to text message.
• How to Unsubscribe from an Assigned Area
• What is an Assigned Area?

Admin Tools

• How do I reactivate an account?
• How to Create an Assigned Area
• How do I change a user’s email address?
• How do I delete a user?
• How do I reinvite a user?
• How Do I Create and Manage Users in Neighbors Public Safety Service

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Legal Inquiries

• How Can I Serve Ring with Legal Process