Accounts are deactivated after a user has not logged in for 180 days or when an administrator deactivates an account.
I received an email stating my account will be deactivated. What should I do?
Simply visit Neighbors Public Safety Service and login before the date mentioned in the email. You can continue to keep your account active by signing in regularly.
How do I know if my account was Deactivated?
Users will see the following error message when attempting to login with a deactivated account.
How do I reactivate my account?
If you are a user, reach out to your department admin to reactivate your account.
If you are an admin, reach out here to request reactivating your account.
Important: After your account has been reactivated, be sure to login within 48 hours to restore access.
Still have questions?
Please contact us by filling out this form.
Related article: As an admin, how do I reactivate an account?