Resolved Posts

After creating a post on Neighbors, you are able to mark the post as resolved to help inform your residents that an incident is no longer open.


 How to Resolve a Post

Step 1: From the Neighbors feed, click on your post

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Step 2: Click the Incident Status toggle button

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Step 3: Add a note about why this post is resolved and click Mark as Resolved

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Your update will display on the post

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Resolved Post Examples

Resolved Safety Posts

Safety posts keep your neighbors up to date with local situations in their community. By resolving your post, you can let them know that a situation is taken care of and no longer needs attention.

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Resolved Request for Assistance Posts

If you have a recent case that you requested assistance for, you can let your neighbors know that your case has been resolved and add commentary to the progress of your request.

 

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Related article: Posting Guide

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