Can I Use The Same Email Address for Neighbors Public Safety Service (NPSS) and Ring and/or Neighbors App?

Public Safety Users are required to utilize their official agency email address when accessing NPSS. If your official agency email address is currently being used on the Ring/Neighbors App, you will need to update it with your personal email address.

How do I update my Ring/Neighbors email?

    1. Please update it to your personal email address by following these steps:
          a. Login to your Ring App.
                  i. Note - currently your email address cannot be updated from the
         b. Select the Hamburger menu/icon in the top left hand corner
         c. Select Account
         d. Select Email
         e. Input your password
         f. Update email and save your selection
        g. If you don’t have the Ring App, please download here.
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