NPSS Posting Guide

Posting on NPSS is an effective way for local public safety agencies to deliver important safety messages and real-time updates to their communities. The posting features on NPSS allows you to share safety updates relevant to specific neighborhoods, service areas, or your entire jurisdiction. 

How to Create a Post 

Step 1: Sign in to publicsafety.ring.com and click the Create button

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Step 2: Select from one of the four post categories: Safety, Crime, Lost Pet, or Neighborly Moment

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Step 3: Select your audience and notification preferences using the options below:

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When to use ‘Create Regional Post’

Regional posts allow you to create a post with information relevant to specific neighborhoods, assigned areas, or your entire jurisdiction. This option is used for communicating general safety information, community updates, and/or PSA’s. Using this option will not trigger a push notification to residents in the selected area(s). 

When to use ‘Post to a specific location’

When you post to a specific location your post will only be seen by Neighbors users whose neighborhood area covers the incident location. This option is used for posting important communications related to an incident and will trigger a push notification to nearby residents who have the feature enabled. 

Step 4: Enter post details such as title and description. This is also where you can attach an image or video to your post.

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Step 5: Click Preview, then click Post to publish on Neighbors

 

To edit Assigned Areas, contact your agency’s administrator or submit a request with the Ring Team. 

 

 

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