How Do I Create and Manage Users in Neighbors Public Safety Service

You can invite your colleagues to join Neighbors Public Safety Service by sending them an invite to create an account. These colleagues could include anyone who works with community outreach, hosts community events, posts on social media, and more. Please note that only department admins can invite local agency users, so if you are not a department admin please direct your colleagues to one.

How many users can have access to our Neighbors Public Safety Service account?

You can have an unlimited amount of Admins and Users on your account.

Strong Passwords

When creating a user, remember to remind users to create strong passwords and change them often.

Review List of Active Users

As the agency admin for NPSS, you are required to review your list of active users and deactivate any users that have left the agency or no longer require access to NPSS. For security reasons, the Ring Team will automatically deactivate the account of any user who has not accessed NPSS in the past six months.

How to add a user:

1. Click the profile icon in the menu bar and click Manage Users

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2. Click the Add User button on the top right   

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3. Fill out the form with all the users information. Note that only those with your department’s official email address may be added as a user. You can also select the user access type (Admin, non-Admin) and if they will have access to 'Request for Assistance' and/or Agency Posting. (Only public safety agencies are able to make Request for Assistance posts)

4. Click Submit. Once submitted, the new user will receive an invite email to set up their account. 

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