I Just Joined Neighbors Public Safety Service, How Do I Get Started?

Neighbors Public Safety Service is a tool that allows local public safety agencies to post important information about crime and safety events on Neighbors, view and comment on public posts as an identified public safety user, and ask Ring to send video request notifications to Ring users in the area of an active investigation.

How to Access Neighbors Public Safety Service

To get started on Neighbors Public Safety Service, visit publicsafety.ring.com on your desktop, laptop, or smartphone and log in with your Neighbors Public Safety Service credentials. If you have not created an account yet, reach out to your department’s admin(s) for further instructions.

Learn the Basics

Begin your training by downloading the Neighbors Public Safety Service Quickstart Guide where you can learn the basics in less than five minutes. Download the printer-friendly guide below to:

  • Get familiar with the basic interface
  • Learn how to start interacting with your community by commenting and posting
  • Review step-by-step instructions on how to ask Ring to send video request notifications to Ring users



Next, you can learn how to use Neighbors to effectively engage with residents.











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