How does a Ring device owner respond to a Request for Assistance post?

Only a Ring device owner who lives within the requested boundary will be able to share their Ring videos directly through the Request for Assistance post.

1. Click “TAP HERE TO HELP”

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2. Choose how you’d like to help by selecting either “Review Your Ring Videos” or “Other Ways to Help”

*Anyone on Neighbors who lives in the requested boundary can share any information or video directly to the requesting local public safety agency by selecting“Others Ways to Help”

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3. After choosing “Review Your Ring Videos” select “Continue”

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4. Select which Ring videos you’d like to share, then click “Continue”

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5. Click “Confirm” to submit your videos and information with the requesting local public safety agency.

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*Only public safety agencies are able to make Request for Assistance posts.*

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